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Holiday Tips

10/29/2018 (Permalink)

Fire Damage Holiday Tips Holiday Safety Tips

The holidays are sneaking up on us and listed below are a few holiday tips we would like to share.

1. Inspect electrical decorations for damage before use.

2.DO NOT overload electrical outlets!!!

3. Never connect more than three strands of lights. Connecting more than this will cause a fuse to blow, and could potentially cause a fire.

4. Keep your tree watered daily. Watering your tree daily will keep it alive and prevent drying out. Trees can be a serious fire hazard!

5. Use battery operated candles.

6. Do NOT leave the house with a fire going in your fire place! Always be home and awake with a fire is going inside. The wood used in a fireplace can  sometimes spark and pop.  This can land on a rug or carpeted area, causing a house fire to start.

7. Protect electrical cords.

Cords should never be pinched by furniture , forced into tight places,  or placed under rugs/ carpeted areas.  Also remember that you should never nail or staple down an electrical cord. This can cause damage to the cord and therefore end us causing a house fire to start.

8. Stay in the kitchen when something is cooking!

Never leave your oven or stove unattended.

9.Turn off any decoration while you are away from your home or asleep at night!!!

10. Keep combustibles at least 3 feet away from a heat source. This was one of the main causes of fires last year.

SERVPRO  is always here to help. Please be safe and share these few tips with friends and family this holiday season!

Get prepared and stay safe!


Keep Your Workspace Safe!

10/29/2018 (Permalink)

Commercial Keep Your Workspace Safe! Keep you workspace safe!

Listed below are a few tips we wanted to share to keep your workplace safe this winter season.

  • Unplug all space/portable heaters.
  • Keep your work area free of waste paper, trash and other items that can easily catch fire.
  • Check on your electrical cords.
  • Don't overload your circuits.
  • Turn off electrical appliances at the end of each day.
  • Keep heat producing equipment away from anything that might burn.
  • Turn off the coffee pot.
  • Unplug wall scents.
  • Make sure all candles are blown out at the end of the day.
  • Have a emergency escape plan for all employees.
  • Make sure EXIT signs are posted and all employees are aware of the exit doors.
  • Check your fire extinguishers and make sure they have not expired.
  • Turn off all decorations and lights at the end of the day.

These are just a few things we can all do to help prevent unwanted fires to start. By implementing these simple task we can KEEP OUR WORKPLACE SAFE!

Winterize Your Business

10/29/2018 (Permalink)

Commercial Winterize Your Business Being prepared will prevent freezing pipes this winter!

The worst of the winter season is yet to come, and the harshness of the season has the potential to take a toll on your building.  Water can collect in cracks and spaces between bricks and masonry and freeze, causing structural damage.  Even in warmers climates like here in Houston County, extended hours of cold temps can lead to bursting pipes and unwanted damages to your business.

Fortunately, with a small amount of preparation you can help prevent some problems from occurring this winter. The following precautionary measures will help take care of your property.

  • Check your facility for broken or damaged trees.
  • Inspect all handrails, stairwells and entry points  to address slippery conditions that might occur.
  • Install slip resistant mats to prevent falls
  • Keep floors dry and rugs inside doorways to help dry up unwanted water.
  • Post caution signs to warn employees and guest of the winter conditions.
  • Always unplug heaters.
  • Make sure pipes are wrapped and secure to prevent freezing.
  • Keep some water dripping at night to prevent pipes from busting.

Preparing for winter can sometimes be a lot of work, but these few tips can help prevent your business from experiencing any winter damage.

SERVPRO is always here to help.

Please call 334-347-3302 - 24/7 for emergency help!

Fire Cleanup!

10/29/2018 (Permalink)

Fire Damage Fire Cleanup! Fire damage in a home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Coffee, Dale, Geneva & Henry Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 334-347-3302

Don't Let It Grow!

10/29/2018 (Permalink)

Mold Remediation Don't Let It Grow! Mold growth in a home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO  for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO  specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today @ 334-347-3302!

We are always here to help!

Storms Roll Through The Wiregrass!

10/29/2018 (Permalink)

Storm Damage Storms Roll Through The Wiregrass! Storms in the wiregrass

Showers and thunderstorms gain better coverage Wednesday morning, though mainly stay below severe limits. At best we’ll see localized spots of heavy rain nearly 3 inches, but otherwise 1-2 inches more widespread. Though the front that is serving as the focal point for all our rain is stubborn to exit our area, it finally looks to move out near or after New Year’s Day. Eventually more seasonal winter air—at least for the Deep South—makes a return by the weekend.

TONIGHT – Isolated showers developing overnight, becoming more widespread by the morning. Low near 65°. Winds SSE at 5 mph.
TOMORROW – Scattered showers and thunderstorms, with heavier rain at times. High near 74°. Winds S at 5-10 mph.
TOMORROW NIGHT – Showers possible. Low near 58°. Winds N at 5 mph.

THU: Mostly cloudy, with isolated showers. High: 66° 50%
FRI: Mostly cloudy, with isolated showers. Low: 48° High: 56° 40%
SAT: Mostly cloudy, and turning cooler. Low: 40° High: 53° 10%
SUN: Partly sunny and cool. Low: 38° High: 54° 5%
MON: Mostly sunny and cool. Low: 36° High: 59° 5%
TUE: Mostly sunny and cool. Low: 40° High: 60° 5%


10/29/2018 (Permalink)

Water Damage READY TO HELP! Always here to help!

SERVPRO of Dothan is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Dothan has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Dothan

SERVPRO of Dothan specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Safety in 2018!

10/29/2018 (Permalink)

Fire Damage Fire Safety in 2018! Residential fire

Temps across the United States are continuing to take their annual plunge. As the use of space heaters, fire places, and other alternative heating devises increases, the threat of a home or business fire increases too. Did you know that heating fires are the leading cause of fires in the U.S in the months of December, January, and February? These fires are often started by tenants or homeowners seeking more environmentally friendly, less expensive ways to warm their home or living space.

 If a disaster does strike your home or business this winter season please do not hesitate to call SERVPRO! Our professional and friendly staff will arrive ready and willing to work. Our system here at SERVPRO is designed to reduce downtime, lower recovery cost , and minimize stress for you and your family!

Hurricane Michael Response

10/15/2018 (Permalink)

Storm Damage Hurricane Michael Response Hurricane Michael Response

Like all other First Responders, our dedicated crews are working around the clock to help all those in need. We are in full storm mode and have pulled in additional crews, equipment, and resources from surrounding SERVPRO franchises in order to help everyone that needs service.   We ask for your patience and understanding; we are attempting to get to everyone as quickly and as safely as possible.

The Wiregrass area was very fortunate that there was no loss of life but the impact of this hurricane was severe. This has been an unprecedented weather event in our area and some people and businesses will be without power for days; complete recovery will take much longer. 

We appreciate your patience and we won't stop working until everyone receives service.

Wiregrass Electric Update

10/15/2018 (Permalink)

Wiregrass Electric released a map with new estimates for power restoration.  They have been working around the clock to restore power to their customers but the damage to the infrastructure was severe.  You can read their press release here.  This map is also color coded by impact; the red shaded area is what the cooperative is referring to as "ground zero" where the heaviest winds and damage took place.

They are asking for everyone's patience and understanding while they work around the clock to clear trees, replace power lines and poles, and make sure that when power is restored, its done safely.  According to their press release, they will have roughly 225 lineman working in our area by last night.

They will be updating the current outage numbers, by substation, every morning and evening.